BPM Managed Service

Attune is fully committed to helping organisations achieve an efficient, coordinated and centralized BPM practice in order to:

• further move into better alignment of its activities by acknowledging the importance of formalizing its processes across the company
• structure all functions of the organization along the principles set out by the client’s operating model that represents one of its most important competitive advantages

BP Development is a chain of cross-organizational and interconnected efforts. Any weakness in its chain or in the cross-organization engagement will endanger its effectiveness.  To achieve this, each organisation must involve 3 groups of internal stakeholders interact within a structured framework of Business Process Management:

• Top Management
• Business entities
• Dedicated, central BPM function

As most companies do not adequately leverage this third group, the use of managed BPM services is way for companies to concentrate on new development projects without worrying about standardisation- or quality-related issues for their existing process infrastructure. If something were to change, it would be the outsourced service provider’s job to rectify the same.

Our solution is PrimeBPM Managed Service, a fully outsourced BPM development team scaled for your organisation: 

figure 1. Business Process Accountability Matrix

Tasks performed by Attune:

1.       Modeling the clients BP’s and documenting them at a congruent level for all relevant activities
2.       Assuring the BP’s are inline with the (Process; Strategic; Operational) KPIs
3.       Assisting the client in creating Process Uniqueness
4.       Maintaining the BP repository
5.       Running a Business Condition monitoring platform
6.       Conducting Improvement studies and facilitating improvement projects for the client as appropriate
7.       Providing FTEs of on-ground BP Advisors.
 
Benefits for Customer:

1.       Professional BP Management at client’s discretion
2.       Independent and balanced BP Management
3.       leveraging cross industry best practices
4.       Driving organizations to competitive advantages rather than comparative advantage (innovation        
          rather than copy & alteration)
5.       Taking care of specialized resource management
6.       Reducing idle time
7.       Eliminating the burden of BP data management (non-core for the organization)
8.       Directing the organizations toward BPM culture and practices rather than functions.
9.       Staying on the edge of trends and developments in relation to BPM (non-core for the organization)